FAQs

1. What is ETB Store? ETB Store is an online shop specializing in high-quality digital crochet patterns designed for crocheters of all skill levels.

2. How do I receive my purchased crochet patterns? All our patterns are available as instant digital downloads. After purchasing, you will receive a link to download your files.

3. Can I get a refund for my purchase? Due to the nature of digital downloads, we do not offer refunds or exchanges once the files have been downloaded. If you encounter any issues, please contact us at Support@etbstore.shop.

4. What if I have trouble accessing my files? If you experience any issues downloading or opening your files, please reach out to us at Support@etbstore.shop, and we will assist you promptly.

5. Can I sell items made from ETB Store patterns? Yes, you are welcome to sell finished products made using our patterns, but the patterns themselves may not be resold, shared, or distributed.

6. Do you offer custom crochet patterns? Currently, we do not provide custom pattern services, but we are always expanding our collection to include a variety of designs.

7. How can I contact ETB Store for further assistance? You can reach us anytime at Support@etbstore.shop, and we will be happy to help!

If your question is not listed here, feel free to contact us for more information.